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| Re: selling software with a steep learning curve About these motivations seeming too restrictive... Agreed... add ***. I love to understand how stuff works and how people tick study, test, and observe, then make notes. If you throw in ***... This leaves us with power, fear, ***, ease, and prestige. (I said money because I was relating it to the corporate paradigm...) but it is actually either power, greed or money depending on the nature of the research.. plus the others on the list. This list is referenced in J. Conrads "guerilla Marketing" book but the primary source is a yale publication I believe. But still, indeed this is a slight oversimplification of human motivation but because the nature of it is complex, I'm sharing things useful to help him get his arms around it and pointed in the right direction. Right this second I'm temporarily separated from my text library, so I cannot site the specific research now, (though I do appreciate your asking) but if after reading this you still desire it, (hopefully it will all be cleared up) I will search it on the web or have it searched. One reason the list seemed too restrictive to me at first is the confusion of motivation with drive and needs. These are not the same but confusing them is common. Thus when we think of motivation, many variations seem to emerge when considering various cultures, periods, religions etc. Upon scrutiny, however, it becomes plain that most every motivation can be reduced to one of the above primary motivations. Even when accounting for these cultural differences. The guy who says "NO FEAR!" will go on to have it applied in a bumper sticker.. "prestige/ Exclusivity"? Those lil guys (motivations) creep on you before you know what hit you. Motivation is the process of a goal being met with action to attain that goal... but further, for the purposes of psychology, certainly in this context (consumerism) we are speaking not of fundamental human drives or needs, but something more elusive. What we have to grasp as marketers dabbling into consumerism is the nature of that mobilizing thing... that something ... the "activation mechanism" shaped by learning... that moves us BEYOND the physical level of needs (primal/ biological drives). While "drives" may be an instinctive goal, motivation is the reason we exert effort towards them, rather than to simply conserve the energy thus expended and possibly suffer through the outcomes. If we take something like companionship, the elements of motivation can be seen in play. A person may say that the desire to share "their life and love with another" is why they call the matchmaker. This may be true on the surface. But there are tons of people who would love to share their life.. homeless, those needing hospice, orphans etc. So what sensational concept or feeling is at the CORE of it all.. what REALLY makes them literally pick up the phone, go through all the riggamahrole of paying the fees, kissing all the toads etc? Underneath lurks motivations, such as fear of being alone or lonely, desire for financial stability ($$), desire for *** or safe ***, to have someone to look after us when we're old (ease), or the sense of being accepted in the community. As to TRUE LOVE.. well, IMHO K. Gibran said it best, when you can gaze into the eyes and love the female of 6 months, the female of 25, and the female of 100 years with equal love, then you know what true love might be. But what if they say they just want to have fun doing things with that special someone? Well if that someone is not special to us, it's really not much fun, right? But what IS special about that someone is most likely that WE feel special when we are with THEM. It's how they make us feel. Oops, we're back to pride and prestige Ego strokes required. So.. the motivations snuck up on us again. The motivation to achieve social status is often viewed as a derivative of the *** drive. Maybe, maybe not, but it can hardly be divorced from the need for prestige (which is exclusivity or conspicuous consumption in marketing terms). Motives are sometimes hurriedly classed as deficiency motives, such as the need to remove the physiological deficiency of hunger or thirst, or abundancy motives, i.e., motives to attain greater satisfaction and stimulation. However when you get rid of the idea of basic survival and it's instincts, you are back to the basic core motivations, and the instinctive stuff is, again, better classified as drives. What does it mean to marketing planners? POSITIONING. The work non-marketers love to hate Why do we need designer water on our store shelves? It wetter? No. Does it sell? Yes. Now we're talking understanding motivation dynamics. But back to your question... isn't there more to us than those few motivations? Theoretically yes... the "spirit" if you allow me, is always at war with them. Sometimes we can see flashes of compassion so brilliant they are truly romantic. A. Maslow has classified motives into five developmental levels, with the satisfaction of physiological needs most important and esteem and self-actualization needs least important. He is dealing primarily, in those ower levels, with drives which translate, in established societies, certainly in marketing, as fears of doing without something. According to Maslow, the most basic needs must be satisfied before successively higher needs even can emerge. This means that while there are five levels, the upper ones will seldom emerge and the lower ones are constantly in play to varying degrees. Thus you see the pyramid with few people attaining actualization, although I feel that a number of people attain this level periodically through peak experiences and heroic deeds. And, at that level, experience very few needs or fears. But the desire for constant actualization is not the same as the motivation to actually take the steps to attain it. Many times in fact, the two are confused, as when spirituality is defined AS these very motivations -- delving in... FEAR, POWER, MONEY, EXCLUSIVITY (PRESTIGE) etc. The idea of all this handed out WITH spiritually in a plate is VERY appealing.. What's not to love? lol. So you see, friend, knowledge of these motivations it can even seductively sell SPIRITUALITY! Cognitive psychologists (Albert Bandura comes to mind) have long suggested that individual mental processes, such as beliefs, play an important role in motivation, But even within these systems of beliefs we see the dynamics of fear, power, and other motivations at play. The promise of exclusivity... or, we see the expectation of certain reinforcements for certain behaviors... even threats of loss of status. shunning, etc. Speaking of religion, even in the bible Jesus was reportedly tempted with these types of things...lol.... and after, angels came to minister to him well perhaps that says it all right there about how we humans tick. lol. Personally I have done lots of experimenting with headlines.. and I have found that many people do not really know themselves nor admit their motivations (!!)Try this... have people pick out a "headline" that would "work" with them. Then, test the headline for response... not much relationship lol. Seems people are in denial of their core motivation much of the time! Thus is the reality of the unconscious mind. And.. by the way.. if you have read this far, you may want to know... when you ever find a person living "above" or beyond those 5 motivations... FEAR MONEY (OR POWER OR GREED) *** EXCLUSIVITY (PRESTIGE) EASE (LEISURE) ....we have a name for them in this society -- "insane". Yes my friend, the things they will do and not do, without those dreaded motivations, are so far out the box, they will likely be severely penalized within this culture. We will call the "men in white jackets" to have them promptly hauled off .. too far out of our comfort zone, although we say those very motivations are not OUR motivations most times, hands down. ~zion |