What new trends do you see in the consulting field? How will technology help the industry? How will outsourcing impact the competitive environment?

I see technology enabling some of the more mundane tasks - particularly analytics. I also think that technology will make it easier to develop rfps and presentations for clients

I think that working yourself out of a job is a big trend in other words making sure that when you take on a consulting assignment you make it clear to the small employer that you will provide them with the tools and the knowledge to do the job after you leave

I think a big opportunity is going to develop a "customized' solution to small businesses at a reasonable cost - something that will be a constant challenge

I think a lot of people talk about this but it is very elusive because unfortunately small businesses see and want the same things that big businesses do and it is very difficult to deliver profitably without delivering a solution in a box