Yea I definitely thought of the written agreement because it shows the client that I am really serious about getting things done (and they get their money). I thought of the website too but it would take the effort of all parties involved to develop the site (very difficult). I thought about just creating a simple website myself so people could log on and check out the various solutions I have to offer for their business without the pressure of a sales "pitch". Thanks for your advice, I am going to start developing a better strategy to reach new business.

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