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Originally Posted by orion_joel I dont really understand what you mean Keilo, isnt lack of systems and prcesses ad hoc? which for me i am actually not even close to haveing any systems and processes i wing it when somthing has to be done i work it out then.  probbaly not the greatest way to go but it is working so far. |
Sounds like you understand perfectly

so you fix today's problem. 6 month's down the line you fix that problem again,... and again...
Not exactly an efficient way of running a business.
Sames true of marketing. Referrals are not simply word of mouth. You need a planned, systematic program of referral collection. It may take some time to deliver results but those results will keep on trickling in for ever.
That's the power of a process.